If you run a law firm or you are a senior partner in one, you probably already know everything there is to know about client comfort. Make no mistake about it, whether you are dealing with private individuals or institutions, you want your clients to feel confident in your company. That’s the only way you can get quality clients and retain their business. That’s how it works. And legal expertise, as awesome as it is, can only go so far. You also have to take care of the details.
It’s no surprise that a lot of heavy hitting law firms invest in top notch buildings. They go out of their way to pick the most impressive buildings in their city to locate their law firm in. Not only does this go a long way in impressing your clientele, it also goes a long way in bringing home the point that you are the law firm they need to do business with. This is especially true if you’re trying to impress institutional clients like big banks, financial firms, and even government entities.
With that said, you need to pay attention to details. The last thing that you want is for your client to go into the washroom and come back less than comfortable. Well, if your law firm is located in a very cold part of the United States, this is not just a possibility. In fact, there’s a high likelihood that this would happen.
Why? You may be in a building that heats its water using a centralized boiler system. While most of the time such a system delivers, you don’t want to be put in a position where this system falls apart.
When somebody comes in and they have to wash their face or wash their hands with ice cold water, you know that you are not making a tremendously positive impression on them. In fact, you may be making the opposite impression. They may start linking the very cold water in your sink with your legal capabilities.
Of course, this is the last thing that you want to see happen. You want people to be impressed. You want people to give you those million-dollar retainers. And it may well turn out that your firm only needs to invest in tankless water heaters. This is especially true if your office is located on many different floors with many different restrooms.
Regardless of how many comfort rooms are involved, you need to invest in the right tankless water heaters. This decentralized water heating system ensures maximum comfort regardless of which particular bathroom your clients find themselves in. Consider yourself warned.
The modern legal landscape, as far as this type of services are concerned, is very competitive. You may think that you are entitled to your client base. You may think that they really have no other option but to be represented by you. Well, think again. There are many young firms out there that are ready, willing and eager to snatch up your client base if you are not careful.
You might be thinking that investing in tankless water heaters is a no-brainer. You may be thinking that this is really not that big of a deal. Well, think again because getting the right clients and keeping them might come down to small, seemingly innocent details.